Privacy Policy

At Spavio, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

• Personal Information: Name, email address, contact number, address, gender, and ID proof documents (for partners).
• Service Details: Booking history, feedback, service preferences, and certifications (for partners).
• Device & Usage Info: IP address, browser type, device data, and location (for improving service experience).

2. How We Use Your Information

• To process bookings and provide services.
• To verify partner identity and qualifications.
• To send notifications, confirmations, and updates.
• To improve platform functionality, safety, and user experience.
• To comply with legal requirements and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information only with:

• Verified service providers (in case of booking requests).
• Third-party services for payment processing, SMS/email communications, and analytics.
• Legal authorities if required by law or for fraud investigations.

4. Data Security

We implement industry-standard security measures including encryption, firewalls, and secure storage to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

• Right to access and update your personal information.
• Right to request deletion of your data (subject to legal and operational constraints).
• Right to opt out of promotional communications at any time.

6. Cookies & Tracking

We use cookies and similar technologies to enhance user experience, analyze site traffic, and deliver targeted content. You can manage cookie preferences in your browser settings.

7. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: connect@spavio.in